Our consultants work hand in hand with your team to assess, design, document and implement the desired Management System and ensure compliance with International Standards such as ISO 9001, ISO 14001, ISO 20000-1, ISO 45001, ADHICS, etc. in order to achieve system & process certification.
PMCi takes a unique yet systematic approach in the process of assessing and implementing various management system.
We understand that not all organizations are build the same and what is best for one may not be suitable for another. Successful organizations such as Apple, Microsoft, and Google take a completely different approach in their processes. Adopting what is a best practice for one may cause a crippling effect on another.
Our consultant's first priority is to identify the organization's level of competency, capability, and its culture. This process takes effect at the the start of the project during the Understanding of the organization's requirements.
Our Management Systems Standard consulting services include awareness training, gap analysis, documentation design (including policies, manuals, procedures, work instructions, forms etc), implementation assistance & training, internal auditor training, assistance in conducting internal audit, pre-assessment audit and any other support required to ensure a 100% successful certification audit within the agreed scheduled project completion time period.
In addition, we provide a maintenance/technical support agreement after successfully achieving the certification of your management system. This maintenance agreement may include management system updates/upgrade, conducting Internal audits, assist in management review preparations, training, preparation for surveillance/certification visits, and a host of other duties required to properly maintain the management system.
Customer satisfaction codes of conduct
ISO 10001 Customer satisfaction — Guidelines for codes of conduct for organizations is a standard that will help your businesses improve the customer satisfaction level. A customer
satisfaction code of conduct consists of promises and related provisions that address issues such as product delivery, product returns, handling of personal information of customers. Our consultants will provide guidance for planning, designing, developing, implementing, maintaining and improving customer satisfaction codes of conduct management system.
ISO 14064 specifies principles and requirements at the organization level for quantification and reporting of greenhouse gas (GHG) emissions and removals. It includes requirements for the design, development, management, reporting and verification of an organization's GHG inventory.
Business Continuity Management System (BCMS)
ISO 22301 is the Business Continuity Management System standard. The ISO 22301 BCM standard is designed to ensure that a robust business continuity management system has been established, and that internal staff members are fully aware of their role within the system should an incident occur.
Information Security Management System (ISMS)
ISO 27001 is a specification for an information security management system (ISMS). An ISMS is a framework of policies and procedures that includes all legal, physical and technical controls involved in an organization’s information risk management processes
Guidelines for identification, collection, acquisition and preservation of digital evidence
ISO/IEC 27037:2012 provides guidelines for specific activities in the handling of digital evidence, which are identification, collection, acquisition and preservation of potential digital evidence that can be of evidential value.
Occupational health and safety (OH&S)
ISO 45001 specifies requirements for an occupational health and safety (OH&S) management system, and gives guidance for its use, to enable organizations to provide safe and healthy workplaces by preventing work-related injury and ill health, as well as by proactively improving its OH&S performance.
Energy management System (EMS)
ISO 50001 allows businesses to establish a practice around the use of energy that reduces business risk and improves productivity and operations. This EMS standard helps organizations boost energy productivity and cut costs, ultimately benefiting your organization.
Innovation Management System
ISO 56000 Standard will give your organization first-mover advantage, safeguard your organization's future while boosting positive return on innovation investments, and allow your organization to successfully operationalize innovation management as a core competency.
Abu Dhabi Health Information and Cyber Security
ADHICS, short for Abu Dhabi Health Information and Cyber Security is a framework of policies, procedures, and processes that includes all legal, physical and technical controls involved in an organization’s information risk management process. It is designed by Department of Health in Abu Dhabi and applicable (mandatory) to all healthcare entities (Hospitals, Medical Centers, Clinics, Pharmacies, Medical Insurance brokers, etc.) in the emirates of Abu Dhabi.
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