Our consultants work hand in hand with your team to assess, design, document and implement the desired Management System and ensure compliance with International Standards such as ISO 9001, ISO 14001, ISO 20000-1, ISO 45001, etc. in order to achieve system & process certification.
PMCi takes a unique yet systematic approach in the process of assessing and implementing various management system.
We understand that not all organizations are build the same and what is best for one may not be suitable for another. Successful organizations such as Apple, Microsoft, and Google take a completely different approach in their processes. Adopting what is a best practice for one may cause a crippling effect on another.
Our consultant's first priority is to identify the organization's level of competency, capability, and its culture. This process takes effect at the the start of the project during the Understanding of the organization's requirements.
Our Management Systems Standard consulting services include awareness training, gap analysis, documentation design (including policies, manuals, procedures, work instructions, forms etc), implementation assistance & training, internal auditor training, assistance in conducting internal audit, pre-assessment audit and any other support required to ensure a 100% successful certification audit within the agreed scheduled project completion time period.
In addition, we provide a maintenance/technical support agreement after successfully achieving the certification of your management system. This maintenance agreement may include management system updates/upgrade, conducting Internal audits, assist in management review preparations, training, preparation for surveillance/certification visits, and a host of other duties required to properly maintain the management system.
Quality Management System (QMS)
ISO 9001 Quality Management System (QMS) implementation will help your organization to consistently provide products and services that meet your customers' as well as the regulatory requirements.
Customer satisfaction codes of conduct
ISO 10001 Customer satisfaction — Guidelines for codes of conduct for organizations is a standard that will help your businesses improve the customer satisfaction level. A customer
satisfaction code of conduct consists of promises and related provisions that address issues such as product delivery, product returns, handling of personal information of customers. Our consultants will provide guidance for planning, designing, developing, implementing, maintaining and improving customer satisfaction codes of conduct management system.
Environmental management system (EMS)
ISO 14001 is the international standard that specifies requirements for an effective environmental management system (EMS). It provides a framework that an organization can follow, rather than establishing environmental performance requirements.
ISO 14064 specifies principles and requirements at the organization level for quantification and reporting of greenhouse gas (GHG) emissions and removals. It includes requirements for the design, development, management, reporting and verification of an organization's GHG inventory.
IT Service Management System (ITSMS)
ISO/IEC 20000 is the international standard specifically for IT Service Management. It describes an integrated set of management processes which form a service management system for the effective delivery of services to the business and its customers.
Event Sustainability Management System (ESMS)
ISO 20121 is an international standard, which specifies the practices that organizations in the events industry need to have in place in order to improve the sustainability of their services, products and/or general activities.
ISO 20400 provides guidance to organizations, independent of their activity or size, on integrating sustainability within procurement. It is intended for stakeholders involved in, or impacted by, procurement decisions and processes.
Guidance on Project Management
ISO 21500 Guidance on Project Management, provides a generic guidance, explain core principles and what constitutes good practice in project management.
Food Safety Management System (FSMS)
ISO 22000 sets out the requirements for a food safety management system and can be certified to it. It maps out what an organization needs to do to demonstrate its ability to control food safety hazards in order to ensure that food is safe.
Business Continuity Management System (BCMS)
ISO 22301 is the Business Continuity Management System standard. The ISO 22301 BCM standard is designed to ensure that a robust business continuity management system has been established, and that internal staff members are fully aware of their role within the system should an incident occur.
ISO 26000 standard establishes the principles and guidelines of the concept of social responsibility. This standard also offers guidance and suggestions on implementation methods for different kinds of organizations to start operating in a socially responsible way.
Information Security Management System (ISMS)
ISO 27001 is a specification for an information security management system (ISMS). An ISMS is a framework of policies and procedures that includes all legal, physical and technical controls involved in an organization’s information risk management processes
Guidelines for identification, collection, acquisition and preservation of digital evidence
ISO/IEC 27037:2012 provides guidelines for specific activities in the handling of digital evidence, which are identification, collection, acquisition and preservation of potential digital evidence that can be of evidential value.
Knowledge Management Systems (KMS)
ISO 30401 is developed in order to guide organizations establish a knowledge management system. A system that will enhance business value through knowledge creation and management, and sharing.
Risk Assessment Techniques
ISO 31000 standard provides a set of guidelines on managing all types of risks faced by your organization. It provides a common approach to managing any type of risk in any industry.
Occupational health and safety (OH&S)
ISO 45001 specifies requirements for an occupational health and safety (OH&S) management system, and gives guidance for its use, to enable organizations to provide safe and healthy workplaces by preventing work-related injury and ill health, as well as by proactively improving its OH&S performance.
Energy management System (EMS)
ISO 50001 allows businesses to establish a practice around the use of energy that reduces business risk and improves productivity and operations. This EMS standard helps organizations boost energy productivity and cut costs, ultimately benefiting your organization.
Asset Management System (AMS)
ISO 55001 specifies the requirements for an integrated, effective management system for managing assets. It helps us Understand the assets, their strengths, weakness and threats, risk, short and long-term costs, their lifecycle, and performance.
Innovation Management System
ISO 56000 Standard will give your organization first-mover advantage, safeguard your organization's future while boosting positive return on innovation investments, and allow your organization to successfully operationalize innovation management as a core competency.
Integrated Management System (IMS)
PAS 99 is a Publicly Available Specification for integrating common management systems and it has been developed to enable organizations to align their processes and procedures into one holistic structure in order to operate more effectively.
Management System Maintenance
Management System Maintenance/Technical Support is to provide services that help the organization to maintain the effective implementation of the management system during the period of the certification.
Does your organization need our services? Message us today.