Customer satisfaction codes of conduct
ISO 10001 Customer satisfaction — Guidelines for codes of conduct for organizations is a standard that will help your businesses improve the customer satisfaction level. A customer
satisfaction code of conduct consists of promises and related provisions that address issues such as product delivery, product returns, handling of personal information of customers. Our consultants will provide guidance for planning, designing, developing, implementing, maintaining and improving customer satisfaction codes of conduct management system.
Improved internal communication and relations
Increased customer satisfaction
Conduct Gap Analysis exercise
Management System Development
Management System Implementation Support
Conduct Risk Assessment
Run first round of Internal Audit
External Audit Support
Maintenance Support over the period of the certification
Qualified and trained Consultants with wide range of experience in all sectors.
Wide range of client database allowing us to benchmark locally and internationally in order to provide the best quality of service.
Strong relationships with Subject Matter Experts (SMEs) who can be utilized for the benefit of the client