Understanding and Managing Key Performance Indicator

Understanding and Managing Key Performance Indicator

KPI
Objectives:

Explaining KPIs and their Crucial Role in Managing Performance
Designing a World-Class KPI Measurement System to Guide the Right Organizational Decisions
Defining Effective KPIs to Address the Needs of all Key Stakeholders

Outline:

The diverse world of KPIs
Selecting mission-critical outcome KPI's
Succeeding in the KPI implementation project
Managing the KPI measurement process

Methodology:

Lectures, case studies, group exercises and discussions

Duration:

2 Days

Language:

English and/or Arabic

Delivery:

On premises; online; others

Understanding and Managing Key Performance Indicator