Understanding of the more detailed aspects of the EFQM Excellence Model and of the RADAR scoring matrix, provided by tutors who have been personally involved in the development of both
Gain a good level of assessor skills through practical 'hands on' work based upon a high-quality case study
Receive a high level of personal support and feedback from very experienced tutors with wide experience
Have the opportunity to learn with and from delegates with a range of different backgrounds and experiences.