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EFQM Assessor Training Course

EFQM Assessor Training Course

EFQM Assessor Training Course

Understanding of the more detailed aspects of the EFQM Excellence Model and of the RADAR scoring matrix, provided by tutors who have been personally involved in the development of both
Gain a good level of assessor skills through practical 'hands on' work based upon a high-quality case study
Receive a high level of personal support and feedback from very experienced tutors with wide experience
Have the opportunity to learn with and from delegates with a range of different backgrounds and experiences.


The EFQM assessment process
An advanced understanding of the EFQM Excellence Model
Scoring using the RADAR Matrix
Understanding the organization being assessed
Identifying key themes
Reaching consensus
The basics of site visits
Preparing and delivering feedback reports and presentations


Lectures, case studies, group exercises and discussions


4 Days


English and/or Arabic


On premises; online; others

EFQM Assessor Training Course
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