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Increasing pressures are driving organizations, both private and public sector, to look for ways to deliver continual improvement. The Excellence Models such as Abu Dhabi Award for Excellence in Government Performance (ADAEP), Dubai Government Excellence Program (DGEP), Dubai Quality Award (DQA) and Sheikh Khalifa Excellence Award (SKEA) are leading examples of frameworks and powerful models that seek actual improvement. Although different, they share many common characteristics:

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• They encourage whole-organization thinking and management,

• They focus strongly on measuring and managing performance results,

• They highlight the importance of effective customer management, employee involvement, and organization development in achieving success, and

• They clarify the links between strategy, processes, and outcomes.

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ADAEP, DGEP, DQA, SKEA and other Excellence models are flexible. They do not tell you how to manage and can be adapted to suit the needs of each individual organization. PMCi can help you to make these models work for you.

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Based on our expertise and experience with many organizations, we can advise on the best way to meet you particular needs. We do not try to sell you 'off-the-shelf' packages. Instead, we work in partnership with you, helping you to develop a customized approach to the Excellence Model. Our guidance can also help you to avoid the pitfalls that others have encountered when using these models.

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Our Excellence Model consulting services include awareness & assessors trainings, Initial assessment, setting priorities and action plan, implementation of action plans, writing the submission documents for the award office and prepare the organization for the site visits.

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